HARNESS LTD PRIVACY POLICY
Effective as of August 2024

Introduction

Harness Ltd (Company number: 14612301) is dedicated to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulations (GDPR).

Privacy Policy Statement

At Harness Ltd, we are committed to handling your personal information with care and respect. Our key principles for managing your data include:

  • Using your personal information in a way that is fair, transparent, and consistent with legal requirements.

  • Providing clear and accessible information about our data collection practices, including what information we collect, how we use it, and who we share it with.

  • Taking appropriate measures to protect your data and keep it secure.

Purpose of Data Collection

Harness Ltd conducts research on behalf of our clients. To facilitate this, we use fieldwork agencies to recruit participants for market research panels. The personal data we collect is used to:

  • Ensure suitability for specific research projects conducted on behalf of our clients.

  • Analyse and report research findings to our clients.

What Information Do We Collect?

We collect the following types of personal data:

  • Contact Information: Your name, email address, phone number, and postal address.

  • Demographic Data: Information about your age, gender, occupation, and other relevant demographics.

  • Usage Data: Information about how you interact with our communications and services.

  • Sensitive Personal Data: With your explicit consent, we may collect special categories of personal data, such as health information, racial or ethnic origin, religious beliefs, or sexual orientation, if relevant to specific research projects.

Consent and Your Rights

We will only process your personal data with your consent. You have the right to withdraw your consent at any time by:

  • Contacting the fieldwork agency that recruited you.

  • Emailing us at Louis@LouisChilds.co.uk.

  • Calling us on 07814303827.

You also have the following rights regarding your personal data:

  • Access: Request access to your personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data.

  • Objection: Object to the processing of your personal data.

  • Restriction: Request restriction of processing your personal data.

  • Transfer: Request the transfer of your data to another party.

Third-Party Sharing

We may share your personal data with the following third parties:

  • Fieldwork Agencies: The agencies we collaborate with to recruit participants for research panels. These agencies collect and initially process your data before securely transmitting it to Harness Ltd for analysis and reporting.

  • Clients: Our clients who commission research projects. We share anonymised or aggregated data with our clients to ensure that your identity is protected while allowing them to benefit from the insights generated by the research.

  • Service Providers: Our data hosting and support service providers who process and store data on our behalf. We ensure that these providers maintain strict confidentiality and security standards to protect your personal data.

  • Professional Advisors and Consultants: Our professional advisors and consultants, to the extent necessary for them to fulfill their contractual obligations to Harness Ltd. These may include legal, financial, or business consultants, all of whom are bound by confidentiality agreements and required to use your data solely for the agreed purposes.

  • Legal Authorities: When required by law, we may disclose your personal data to regulatory authorities, law enforcement, or other legal entities.

We will not sell or pass your personal data to any other third parties.

Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. If you withdraw your consent, we will delete your data unless we are legally required to retain it.

Security Measures

Harness Ltd takes data security seriously and employs various measures to protect your personal data, including encryption, access controls, and secure storage solutions. Only authorised personnel have access to your data, and they are required to maintain confidentiality.

Children’s Personal Information

We do not knowingly collect personal data from children under the age of 16 without the consent of their parent or legal guardian. If we become aware that we have inadvertently collected such information, we will delete it as soon as possible.

Cookies Policy

Certain parts of the Websites use “Cookies” to keep track of your visit and to help you navigate between sections.

We may make use of Cookies, which are small text files that are placed on your computer by websites that you visit, or certain emails you open and other similar technologies such as Flash Cookies and web beacons. Such technologies are widely used in order to make websites work, or work more efficiently, as well as to provide business and marketing information to the owners of the site, to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP etc. for the purpose of understanding how visitors use this website. Cookie and similar technologies help us tailor this website to meet the personal needs of customers and potential customers of our business.

This type of information obtained through cookies will not be disclosed outside of Roots Research or our authorized third-party data processors. It will not be used for unsolicited communications.

Cookies located on your computer do not contain your name but an IP address. In many case, after the user’s session is cancelled the information contained in the cookies is no longer available to us.

Please ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them, although you may not have access to all the features of the website if you do so. See your browser “Help” button for how you can do this. Some Flash Cookies may not be affected by such settings. You do not need to have cookies on to use or navigate through many parts of this website. Remember that if you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

See http://www.allaboutcookies.org for more information about Cookies and how to disable them in your browser.

Revisions to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when this policy was last updated. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us by:

  • Email: Louis@LouisChilds.co.uk

  • Phone: 07814303827