Helping charities adapt and innovate so they can thrive in a changing world.
What’s it like working with Louis?
I’ve worked with…
“Louis thinks strategically, is naturally curious and highly creative – a fantastic combination for innovation. He’s completely at home leading others through uncertainty”
— Neil Gilbert, Head of Innovation & Insight, Samaritans
I help organisations get clarity and innovate.
I work with clients in three ways:
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Innovation & Service Design
I demystify innovation and deliver compelling, viable new products and services which are grounded in audience insight. Too often products are launched based on no or poor audience insight. I help you create new, viable propositions and services which audience love.
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User Research
User research helps you understand the real needs, behaviours, and motivations of your users. By gathering insights through methods like interviews, surveys, and usability testing, you can design better products and services that work for the people who use them and get better results
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Training
I run training sessions on Innovation, Agile & Facilitation. These skills are necessary in our fast-paced, changing world. Get in touch to learn more about my training.