Winning products, faster

Service Designer & Innovation Consultant for charities and purpose-driven brands

What’s it like working with Louis?

I’ve worked with…

“Louis thinks strategically, is naturally curious and highly creative – a fantastic combination for innovation. He’s completely at home leading others through uncertainty”

Neil Gilbert, Head of Innovation & Insight, Samaritans

I help organisations get clarity and innovate.

I work with clients in three ways:

  • Innovation & Service Design

    I demystify innovation and deliver compelling, viable new products and services which are grounded in audience insight. Too often products are launched based on no or poor audience insight. I help you create new, viable propositions and services which audience love.

  • Facilitation

    It’s a shocking reality that people assume the role of meeting or workshop leader with little to no training and are expected to deliver results. Is it any wonder that in a lot of organisations poor group decision making reigns and plans fail to materialise? As a trained, experienced facilitator I can address these problems.

  • Training

    Facilitation, Service Design & Innovation skills will enable your team to uncover true audience insights, deliver compelling ideas and most importantly - get stuff done. Book in some time & I can tell you more about the group and one-to-one packages i'm developing.